What is DORA?

DORA is a comprehensive regulatory framework designed to address the growing digital risks faced by the financial sector. It covers a wide range of areas, including information and communication technology (ICT) risk management, incident reporting, and third-party service provider oversight. The primary goal of DORA is to verify that financial institutions can maintain their operations and services even in the face of digital disruptions, thereby protecting consumers and maintaining financial stability.

The Importance of Data Management

Data management is at the heart of DORA’s regulatory requirements. Financial institutions must have robust data management practices to maintain the accuracy, integrity, and availability of data. This is crucial for several reasons:

1. Risk mitigation: Effective data management helps identify and mitigate potential risks. By maintaining accurate and up-to-date data, institutions quickly can detect anomalies and take corrective actions to prevent operational disruptions.
2. Compliance reporting: DORA mandates detailed incident reporting and regular assessments of ICT risk management. Accurate data is essential for generating these reports and confirming that they meet regulatory standards.
3. Operational efficiency: Well-managed data can streamline operations, reduce redundancies, and improve decision-making processes. This not only enhances compliance but also boosts overall business performance.
4. Customer trust: With data breaches and cyberattacks commonplace, maintaining the security and privacy of customer data is paramount. DORA’s data management requirements help build and maintain customer trust.

Key Data Management Requirements Under DORA

To comply with DORA, financial institutions must adhere to several key data management requirements:

1. Data governance: Establish a clear and comprehensive data governance framework. This includes defining roles and responsibilities, setting data policies, and making sure that your data management practices are integrated into your overall risk management strategy.
2. Data quality: Verify that data is accurate, complete, and consistent. This involves implementing data validation processes, regular data audits, and using advanced analytics to monitor data quality.
3. Data security: Implement robust security measures to protect data from unauthorized access, breaches, and cyber threats. This includes encryption, access controls, and regular security assessments.
4. Data availability: Data must be available and accessible when needed. This involves having reliable backup and recovery systems, as well as disaster recovery plans.
5. Data privacy: Comply with data privacy regulations, such as the General Data Protection Regulation (GDPR). This includes obtaining proper consent, anonymizing data where necessary, and providing transparency to customers about how their data is used.
6. Data lifecycle management: Manage the entire lifecycle of data, from creation to disposal. This includes data retention policies, data archiving, and secure data deletion practices.

Implementing Data Management Practices

Implementing effective data management practices to comply with DORA involves several steps:

1. Assessment and planning: Conduct a thorough assessment of your current data management practices to identify gaps and areas for improvement. Develop a comprehensive plan that aligns with DORA’s requirements and your business objectives.
2. Technology investment: Invest in advanced data management technologies, such as data lakes, data warehouses, and data governance tools. These technologies can help automate data validation, security, and privacy processes, making compliance more manageable.
3. Training and awareness: Educate your employees on the importance of data management and the specific requirements of DORA. Foster a culture of data responsibility and awareness throughout the organization.
4. Regular audits and reviews: Conduct regular audits and reviews of your data management practices to maintain ongoing compliance. Use the results of these audits to make continuous improvements.
5. Third-party oversight: If you rely on third-party service providers for data management, they also must comply with DORA. This includes conducting due diligence, signing service-level agreements (SLAs), and monitoring their performance regularly.

Best Practices for Data Management

To better understand how to implement DORA’s data management requirements, let’s look at some best practices:

Best Practice: Data Quality Metrics

Use data quality metrics to monitor the accuracy, completeness, and consistency of your data. These metrics can help you identify and address data issues proactively. Improved data quality leads to better decision-making and more reliable compliance reporting.

Best Practice: Automated Data Validation

Implement automated data validation processes to confirm that data is accurate and complete before it is used. This reduces the risk of human error and keeps your data consistently validated.

Best Practice: Secure Data Access Controls

Use role-based access controls and multi-factor authentication to protect sensitive data from unauthorized access. Enhanced security measures reduce the risk of data breaches and confirm that only authorized personnel can access sensitive information.

Challenges and Solutions

While implementing DORA’s data management requirements can be challenging, there are solutions to overcome these obstacles:

1. Data silos: Many organizations struggle with data silos, where data is stored in isolated systems and departments. This can make it difficult to verify data consistency and availability.
   • Solution:?Implement a centralized data management system that integrates data from various sources. This can help break down silos and keep data consistent and accessible.
     
2. Resource constraints:?Smaller financial institutions may lack the resources to invest in advanced data management technologies and training.
   • Solution:?Consider outsourcing data management to third-party service providers that specialize in compliance and have the necessary resources and expertise.
     
3. Complexity of regulations:?DORA is a complex regulatory framework with many requirements. Understanding and implementing these requirements can be overwhelming.
   • Solution:?Seek the help of regulatory compliance experts and use compliance management software to simplify the process.

The Future of Data Management in Regulatory Compliance

As technology continues to evolve, so will the regulatory landscape. Financial institutions must be prepared to adapt their data management practices to meet new and emerging regulations. Here are a few trends to watch:

1. Artificial Intelligence and Machine Learning can help automate data management processes, improve data quality, and enhance security. These technologies also can help predict and prevent potential risks.
2. Cloud computing offers scalable and flexible solutions for data management. It can help financial institutions manage large volumes of data more efficiently and securely.
3. Blockchain technology can provide a secure and transparent way to manage and share data. It can help maintain data integrity and reduce the risk of fraud.
4. Regulatory technology solutions are designed to help financial institutions comply with regulations more efficiently. These solutions can automate compliance processes, reduce manual effort, and provide real-time monitoring and reporting.

Data Management Is Key to DORA Compliance

DORA represents a significant step forward in enhancing the digital operational resilience of the financial sector. Effective data management is crucial for compliance with DORA and for maintaining the trust and confidence of customers and regulators. By implementing robust data governance, maintaining data quality and security, and staying ahead of regulatory trends, financial institutions can not only meet DORA’s requirements but also gain a competitive edge in the digital age.

DORA’s data management requirements are not just a regulatory burden but an opportunity to improve operational efficiency, mitigate risks, and build a more resilient and trustworthy financial institution. Embrace these requirements and use them as a catalyst for positive change in your organization.

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As a result, Commvault was the only vendor that has maintained a position as a “Leader” in all the publications of the Forrester Wave for Data Resilience since its inception in 2019. 

What enabled Commvault to maintain and elevate the status of a top “Leader” in the Wave from 2022 to 2024? In the words of Forrester: “Commvault’s strategic strengths include a commitment to innovation through R&D and acquisition as well as a well-developed partner ecosystem of channel, technology, go-to-market, and infrastructure partners.”  

After going public in 2006, Commvault has continuously and vigorously maintained a cadence of innovation to stay ahead of the latest trends in data management and resilience market. Commvault has delivered not only Backup-as-a-Service for hybrid cloud and container workloads but expanded most recently to modern cloud-native distributed application resilience services through the acquisitions of Appranix, recently renamed Cloud Rewind, and Clumio for cloud-native data heavy workloads.

As cloud-native customers look for hyperscaled environment protection and recovery, Commvault now offers highly differentiated cloud and cyber resilience capabilities, thanks to the ease of onboarding, agentless, and quick-to-realize value of the modern cloud-native software it acquired.

Not only did Forrester recognize the distinct differentiation of Commvault’s modern cloud-native software capabilities by rating them with the highest possible score for the “Hyperscale Cloud/IaaS” and “Kubernetes and Containers” criteria, but other reports also ranked and scored Commvault’s cloud-native capabilities as the most advanced in the industry.  

In the?2024 Gartner Critical Capabilities for Enterprise Backup and Recovery Software Solutions, Commvault was ranked as the top vendor for the “Hybrid/Multicloud” and “SaaS” use cases. In addition, Commvault was positioned as the top “Leader” in?GigaOm’s 2024 Sonar for Cloud Native Data Protection.?With the acquisition of Appranix, Commvault also has pioneered the cloud infrastructure recovery assurance market cloud-native applications.¹?

Not only is Commvault generating results in the leading industry analyst reports, but it also has reported double-digit revenue growth, positive cash flow, and profitability five quarters running. 

Indeed, Commvault’s commitment to innovation and customer-driven nature has elevated it to deliver the most advanced software to address that latest cloud resilience requirements of the modern enterprise.  

¹ Hype Cycle for Backup and Data Protection Technologies, 2024, Gartner, July 2024 

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We have a well-defined strategy that includes detailed integration planning and prioritizes our customer needs. So, while Cohesity and Veritas try to make sense of a complex deal and rationalize overlapping portfolios, we are focused on you, our customers.

Our acquisition strategy is all about enhancing our Commvault Cloud cyber resilience platform with cutting-edge capabilities that give you immediate value and solve for future use cases. Case in point, bolstered by our?Appranix acquisition?in April, our new and unique Cloud Rewind offering helps customers quickly restore their cloud applications and data environments to where they were before a cyberattack or breach. This can mean the difference between a minor disruption and a major crisis. Cloud Rewind is already a key part of our platform and customers are seeing the benefits.

Additionally, by?bringing Clumio into the Commvault family, we are revolutionizing recovery for next gen cloud-native stacks – like large and growing GenAI environments with billions of objects in a massive Amazon S3 bucket. Recovery at this scope and scale is truly game-changing, and we just announced?Clumio Backtrack?to make this easier for customers.

You see, when it comes to M&A, the big questions we ask ourselves are: will this benefit the customer versus forcing them to make unnatural choices? Does the integration complement our platform? And will this help our customers be more resilient?    

We are pushing the boundaries of what’s possible – bringing in the best and brightest minds, planning to invest in R&D, and where it makes sense, making acquisitions to give you cutting-edge, cloud-first technologies.

Commvault is here to help you keep your business continuous.

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Throughout the month, we engaged employees with a series of impactful activities. These included sharing thought-provoking notes and compelling facts across channels, as well as encouraging managers to incorporate mental health check-ins during their regular interactions to drive open communication.

On Nov. 19, our International Men’s Day celebration brought employees together for an enriching day of fellowship that included games, a panel discussion featuring diverse perspectives on mental health, and more. We also hosted expert-led sessions, including Karthik R.’s workshop on overcoming fears and embracing vulnerability. Each of these initiatives was thoughtfully designed to raise awareness, provide practical tools, and inspire a culture of empathy and connection.

Additionally, as part of our commitment to mental health, we conducted a survey to understand how our employees perceive mental health support at Commvault. The results were encouraging: 76% of respondents felt comfortable discussing mental health concerns with colleagues or managers, and 68% expressed that they feel supported by their teams when facing challenges.

These insights reinforce our belief that creating a culture of openness and empathy is vital to employee well-being. At Commvault, we provide a wide range of support to keep our employees’ health and well-being a top priority.

In addition to regular check-ins by managers and monthly workshops, we take immense pride in offering valuable resources, including doctor-on-call services, partnerships with Cult Fitness, and the Spring Health benefit – all aimed at helping employees prioritize both their physical and mental health.

Looking ahead, we remain committed to keeping these conversations alive. By continuing to prioritize mental health through programs like these and reinforcing our support systems, we strive to create a workplace where every employee, regardless of gender, feels valued, heard, and supported. Let’s keep breaking barriers and building an inclusive environment where mental health is treated with the same importance as physical health – every day of the year.

Learn more about how we support our employees and build community at Commvault through our?Diversity, Equity, and Inclusion programs.

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To combat this, organizations need a comprehensive?cyber recovery plan?that not only addresses how to respond and recover from attacks but also enables a swift return to normal operations with minimal impact. This includes mitigation strategies, data resiliency, employee training, and well-defined incident response and cyber recovery plans. Is your organization prepared for the next cyberattack?

Understanding the essentials of cyber recovery, planning for the future, and recognizing why readiness testing is the cornerstone of resilience is essential. A proactive cyber recovery strategy must integrate with existing IT operations and address both the technical and operational challenges of a cyber incident. Organizations need to adopt a proactive approach – not just react to events – to effectively manage cyber recovery.

Looking Ahead: Building a Cyber Recovery Roadmap?

Cyber recovery requires a forward-looking approach that evolves with the threat landscape. Here’s how organizations can stay ahead:

1. Robust cyber security framework
   Use firewalls (local/enterprise), intrusion detection systems, endpoint protection, zero-trust architectures, and access controls.
2. Multi-layered protection
   Beyond backups, encryption in flight and at rest, multifactor authentication, patching vulnerabilities, isolated identity domain for backup infrastructure. In addition,?Commvault AirGap Protect?creates immutable copies on separate infrastructure for data isolation and security.
3. Integration of advanced threat detection
   Leverage security information and event management (SIEM) integration with advanced anomaly and threat scanning to identify and neutralize threats in real time, reducing the impact on critical systems.
4. Incident detection and response
   Develop and practice a clear, actionable plan for responding to breaches, including steps for containment and eradication, which is defined in an incident response plan (IRP). Detailed recovery efforts should be outlined in a?cyber recovery plan?that can be a subcomponent or standalone plan from your IRP.
5. Continuous training
   Equip teams with knowledge of evolving cyber threats, enabling them to recognize and respond swiftly to potential vulnerabilities.
6. Cyber recovery readiness testing
   Readiness testing?is the linchpin of any cyber recovery roadmap. Frequent simulations and stress tests help organizations identify gaps, enabling their recovery protocols to be robust and actionable. With?Commvault Cleanroom Recovery,?you can perform full-scale cyber recovery and resilience testing to assess and validate preparedness for cyber incidents without costly dedicated infrastructure.
7. Continuous improvement
   Perform?post-incident analysis?to strengthen defenses after each breach or simulated breach, turning breaches into micro incidents. Leverage testing, metrics, and KPIs to continuously improve cyber resilience.

Readiness Testing: Bridging Plans and Reality

Strive toward a resilience-first culture with readiness testing programs to validate your organization’s ability to recover from an attack while identifying areas that need improvement.

Key Components of Readiness Testing

• Tabletop exercises?are essential for gathering key personnel to discuss and strategize their responses to various cyberattack scenarios. These exercises help identify weaknesses in planning and response.
• Cyber recovery tests?go beyond tabletop exercises by executing recovery procedures in a simulated environment, offering risk-free testing, identifying weaknesses, improving response times, training, and validating recovery strategies.
• Scenario-based drills?simulate real-world attacks like ransomware to evaluate team response times and procedural effectiveness.
• Gap analysis?pinpoints vulnerabilities in recovery protocols and lets you update processes accordingly, enabling better preparedness for future incidents.
• Cross-functional collaboration?can be tested through simulation exercises and tabletop drills, involving all relevant departments to practice roles and responsibilities, test communication protocols, and refine processes.
• Regulatory compliance review?allows you to align recovery actions with legal and industry standards.
• Documentation?of all tests, including findings, observations, and recommendations for improvement.

By taking a proactive and continuous approach to readiness testing, you can continually strengthen your organization’s defenses against evolving cyber threats.

Why Cyber Recovery Readiness Is Non-Negotiable

In an era where a single ransomware attack can cost a business millions of dollars in downtime, readiness is not an option but a necessity. Recovery tests act as both a shield and a blueprint, allowing organizations to maintain operational integrity when an attack strikes. By integrating these tests into broader recovery strategies, organizations can validate their plans work in practice – not just on paper. This proactive stance protects data, helps maintain customer trust, and positions businesses for long-term success.

Final Thoughts: Resilience Is a Journey

Resilience is not just a buzzword; it must become an integral part of your company’s DNA. Cyber recovery isn’t simply about bouncing back – it’s about safeguarding your organization’s future in an increasingly hostile digital landscape. Forget the myth of perfect security. The future belongs to those who treat every breach as a learning opportunity, emerging stronger and more innovative with each challenge.

Without a robust cyber recovery plan, businesses risk catastrophic financial losses, irreparable damage to their reputation, and the erosion of hard-earned customer trust. By combining forward-thinking strategies with rigorous readiness testing, organizations can cultivate a culture of resilience is prepared to withstand even the most determined adversaries.

Don’t wait for a crisis to expose your vulnerabilities.?Act?now to fortify your defenses, protect your critical assets, and emerge stronger, more resilient, and ready to thrive in the face of any challenge. For more insights on building and testing your cyber recovery plan, explore resources from Commvault on?readiness planning,?cyber recovery assessment, and?responding to ransomware attacks.

By prioritizing preparation today, you safeguard the foundation of your organization’s tomorrow. Start by conducting a thorough?cyber recovery assessment?and developing a comprehensive plan that includes regular readiness testing.

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Understanding DORA

DORA aims to ensure that financial entities can withstand, respond to, and recover from all types of operational disruptions and threats. This includes cyberattacks, which have become increasingly sophisticated and frequent. The regulation mandates that financial institutions implement robust operational resilience frameworks, including comprehensive cyber recovery strategies.

Key Changes in Cyber Recovery Strategies

Financial institutions have long had a mandate to protect their data and infrastructure from threats, but DORA aims to increase the overall resilience of financial systems operating in the EU. Here’s how the provisions will affect an organization’s resilience strategies:

1. Incident Response Plan

An incident response plan is crucial for swift and effective action in the event of a cyber incident. This plan should outline the steps to be taken immediately after an incident is detected, including containment, eradication, and recovery. Under DORA, incident response plans must be more detailed and regularly tested. This includes:

• Clear roles and responsibilities:?Define who is responsible for what during a cyber incident.
• Communication protocols:?Establish clear communication channels with stakeholders, regulators, and customers.
• Regular drills:?Conduct regular incident response drills to prepare all team members.

2. Data Backup and Recovery

Data is the lifeblood of any organization, and DORA puts increased emphasis on the importance of its integrity and availability. Organizations must:

• Implement robust backup solutions:?Ensure that critical data is backed up regularly and stored securely.
• Test recovery procedures:?Regularly test data recovery procedures to ensure they work as intended.
• Redundancy:?Maintain redundant systems to minimize downtime during a cyber incident.

3. Third-Party Risk Management

Many organizations rely on third-party vendors for various services. However, these vendors also can introduce risks. Effective third-party risk management involves:

• Vendor due diligence:?Conduct thorough assessment of the security posture of all third-party vendors.
• Contractual agreements:?Confirm that vendor contracts include clear requirements for cybersecurity and incident response.
• Ongoing monitoring:?Continuously monitor third-party relationships to verify compliance, and identify and mitigate risks.

4. Regular Audits and Assessments

DORA requires regular audits and assessments of cybersecurity measures. This includes:

• Internal audits: Conduct regular internal audits to identify vulnerabilities and areas for improvement.
• External audits: Engage external auditors to provide an independent assessment of your cybersecurity posture.
• Risk assessments: Perform regular risk assessments to identify and mitigate potential threats.

5. Employee Training and Awareness

Employees are often the first line of defense against cyber threats. Education can help create a culture of vigilance and resilience – and reduce the risk of human error.  Under DORA, organizations must facilitate:

• Regular training:?Provide regular training to all employees on cybersecurity best practices.
• Awareness campaigns:?Conduct awareness campaigns to keep employees informed about the latest threats and best practices.
• Simulated attacks:?Use simulated phishing attacks and other exercises to test employee awareness and response.

Implementing DORA-Compliant Cyber Recovery Strategies

While the advent DORA may change some elements of your overall strategy, the basic framework of implementing a plan should be the same. Here are the steps you can take to keep your organization’s cyber recovery plan in compliance:

1. Assess Current Capabilities: Conduct a thorough assessment of your current cyber recovery capabilities to identify gaps and areas for improvement.
2. Develop a Comprehensive Plan: Develop a comprehensive cyber recovery plan that addresses all aspects of DORA, including incident response, data backup, third-party risk management, and training.
3. Allocate Resources: Allocate the necessary resources, including budget, personnel, and technology, to implement your cyber recovery plan.
4. Test and Refine: Regularly test your cyber recovery plan and refine it based on the results. Continuous improvement is key to maintaining operational resilience.
5. Document Everything: Document all aspects of your cyber recovery plan, including policies, procedures, and test results. This documentation will be crucial for demonstrating compliance with DORA.

Compliance Should Lead to Resilience

DORA represents a significant shift in how financial entities approach cybersecurity and operational resilience. By enhancing incident response plans, implementing robust data backup and recovery solutions, managing third-party risks, conducting regular audits and assessments, and providing comprehensive training and awareness, organizations can build resilient cyber recovery strategies that comply with DORA.

As the regulatory landscape continues to evolve, it’s essential to stay informed and adapt your strategies accordingly. By proactively addressing the requirements of DORA, you can prepare your organization to withstand, respond to, and recover from cyber incidents, ultimately safeguarding your operations and reputation.

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I’m so grateful for all the incredible Vaulters across the world and the community we continue to build together. We’re currently celebrating our Commvault Cares Quarter of Caring, an annual initiative dedicated to giving back to our communities and raising awareness of causes close to our hearts. And while caring is a commitment we uphold daily, our Commvault Cares initiative is a time to celebrate our global efforts by engaging, inspiring, connecting, and contributing to our local communities.

We are halfway through our Quarter of Caring, and I have so much gratitude for the amazing work our Vaulters have done to give back – from local food drives, supporting first responders, and running or walking for a cause. I cannot wait to see what else we accomplish together.

In the spirit of giving and caring, I encourage us all to keep gratitude top of mind during this time of year. Check out the video below to hear what our Vaulters are most grateful for and what matters most to them this holiday season:

A little bit of gratitude goes a long way, so be sure to share it with others. As I like to say, sharing is caring. And to everyone celebrating Thanksgiving this week with your loved ones, I hope you have a wonderful holiday.

To get an inside look at what it’s like to work at Commvault, visit our careers website.

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At Commvault, what we do matters. We’re all about empowering our Vaulters to feel that their contributions are meaningful, not only for our customers and partners, but also for their own career growth and well-being. We know that building a diverse and inclusive workplace is essential to this mission, and we’re dedicated to providing equitable opportunities and a healthy work-life balance so that employees can bring their best selves to work every day.

Receiving this award highlights our ongoing efforts to close race and gender gaps in the workplace, and our commitment to investing in the next generation of leaders. Through mentorship programs, flexible work arrangements, generous parental leave policies, tuition reimbursement, wellness benefits, and employee groups, we aim to give our teams the resources they need to grow personally and professionally.

Our programs are designed to help women of all backgrounds navigate their careers, advance, and feel supported, while also providing resources for millennials and employees with diverse lifestyles. We’re honored to receive the Women’s Choice Award as we continue to make Commvault a great place to work.

For more information about Commvault’s award-winning culture and career opportunities, please visit:?Careers at Commvault.

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On October 17, 2024, our Board Members, Executive Leadership Team, and Vaulters joined forces in Bangalore, packing over 20,000 meals for those in need. With just a few hours of focused teamwork, we were able to contribute meaningfully to RAHI’s mission of providing nutritious meals, one step closer to a hunger-free world.

This event is a reflection of our shared values and our deep commitment to bringing real change to society. We are grateful to each Vaulter who brought their energy and heart to the cause, reminding us that even small actions can drive profound impact. Together, we’re taking concrete steps to combat hunger – because when we unite, we create an unstoppable force for good.

Learn how Commvault is giving back in communities around the globe.

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Michael Fasulo, Senior Director of Product Management at Commvault, sums up the news best: “Throughout our 27+ years of partnership with Microsoft, our goal has always been to provide the broadest workload coverage and native Azure integration, providing unmatched scalability and cost-effectiveness while delivering true continuous business. Our support for Elastic SAN amplifies our strong joint value to customers, embracing today’s cloud-first reality.”

How This New Feature Can Help Your Organization

Azure Elastic SAN offers a powerful and flexible storage solution that can help you optimize your workloads and achieve your business goals. With its enhanced performance, scalability, and cost-effectiveness, Elastic SAN is the ideal choice for demanding applications.

Commvault Cloud’s support for Azure Elastic SAN offers significant advantages for organizations seeking comprehensive cyber resilience solutions. Commvault’s integration with Azure Elastic SAN simplifies backup and recovery processes, while our robust cyber resilience and data protection capabilities provide peace of mind and minimize the risk of data loss.

Why Is the Adoption of Elastic SAN Accelerating?

There are many benefits that organizations gain from adopting Elastic SAN, including enhanced performance, scalability, and cost-effectiveness. With the explosion of AI data and the need to effectively protect these large volumes of data, this functionality helps organizations securely and cost-effectively protect and secure these mission-critical workloads. Commvault Cloud’s enhanced coverage of Elastic SAN will help keep these workloads cyber resilient and recoverable from cyberattacks:

• High-Performance Computing:?Deliver demanding HPC applications with exceptional performance.
• Large-scale databases:?Accelerate database operations and improve query response times.
• Big data analytics:?Process and analyze large datasets efficiently.
• Content Delivery Networks:?Streamline content delivery and improve the user experience.

Learn more

For a demo and to learn more about our enhanced support of Azure Elastic SAN, visit Commvault Cloud for Microsoft Azure | Commvault and reach out to us at microsoft@commvault.com.

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