{"id":505934,"date":"2024-01-08T17:34:21","date_gmt":"2024-01-08T22:34:21","guid":{"rendered":"https:\/\/www.commvault.com\/?post_type=cmv_resource&#038;p=505934"},"modified":"2024-02-16T01:45:02","modified_gmt":"2024-02-16T06:45:02","slug":"msp-customer-support-policies","status":"publish","type":"cmv_resource","link":"https:\/\/www.commvault.com\/resources\/pdf\/msp-customer-support-policies","title":{"rendered":"MSP Customer Support Policies"},"content":{"rendered":"<style>\n\tbody {\n\t\tmargin: 0;\n\t}\n\t.screen-reader-text {\n\t\tdisplay: none;\n\t}\n\n\t.site-logo{ \n\t\tmargin: auto auto auto 0; \n\t}\n\t.site-logo .site-logo__svg path{\n\t\tfill: white;\n\t}\n\n\t.download-bar__wrapper {\n\t\tbackground: #000;\n\t\tpadding: 10px 25px;\n\t\tdisplay: flex;\n\t\tjustify-content: space-between;\n\t\talign-items: center;\n\t\tmargin: 0;\n\t\tbox-sizing: border-box;\n\t}\n\t.download-bar {\n\t\tdisplay: flex;\n\t\tjustify-content: flex-end;\n\t\tflex-wrap: wrap;\n\t\tmargin: 0 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We\u2019re here for you. The operation of your End User\u2019s backup solution is Critical to your business, and that\u2019s why we\u2019re committed to providing the timely support and resources you need. 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We\u2019re here for you. The operation of your End User\u2019s backup solution is Critical to your business, and that\u2019s why we\u2019re committed to providing the timely support and resources you need. Metallic offerings are covered by the best-in-class Commvault Support team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.commvault.com\/resources\/pdf\/msp-customer-support-policies\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MSP Customer Support Policies\" \/>\n<meta property=\"og:description\" content=\"Need help? We\u2019re here for you. The operation of your End User\u2019s backup solution is Critical to your business, and that\u2019s why we\u2019re committed to providing the timely support and resources you need. 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