Protecting your SaaS app data is your responsibility. The majority of cloud service providers follow a shared responsibility model. In this model, the cloud service provider is responsible for maintaining their solution’s uptime, availability, and access, and the customer is responsible for protecting their data. 

While cloud service providers offer some native tools for short-term data replication, they cannot maintain long-term retention and resiliency. They recommend using a third-party solution. With dedicated protection, businesses get purpose-built tools for extended retention, data isolation outside production environments, SLA compliance, and rapid, granular recoverability. 

Commvault Cloud is built upon a zero-trust framework, where all data is air-gapped and isolated from source environments. That means data loss events that impact production data (such as user error or an internal attack) cannot also impact backup copies. With rapid and flexible restore options, users can easily and quickly restore lost or compromised data.